services

Unified Communications

Contact uComm

We specialize in delivering fixed line, mobile, Unified Comms and connectivity solutions.

Bringing people together anywhere on any device with integrated collaboration

Unified Communications is a way of bringing all your business communications into a single, interlinked experience with the flexibility to meet your changing needs. Digital transformation is a hot topic and leveraging the right Unified Communications solution provides a much more flexible working environment, enabling team collaboration, through to BYOD implementations and remote working strategies.

Whether small, medium, large, local, national or even worldwide, the right Unified Communications solution allows your team to collaborate on any device, anywhere and at anytime that suits them, resulting in a more productive and efficient team.

It’s also great when you need to know where your workforce is in real-time, or when you need to present a company-wide 2-way video update with a live interactive Q&A session. We call this “collaboration” and it’s something we do very well.

Key advantages for businesses deploying Unified Communications are:

Reduced costs
Increased agility
Reduction/removal of traditional office desk phones and PBX equipment
Efficient collaboration and communication
Increased security
More control over provisioning and line management
A more seamless customer and employee experience
Support for instant messaging, group messaging
On the go mobile and workforce video conferencing

Choosing a Unified Communications solution from uComms is simple and effective – we just need some time with you to immerse ourselves in your business to become your trusted telecoms advisor.

CLOUD SOLUTIONS

Cloud based telephony systems deliver your calling through your internet connection, instead of the soon to be deactivated PSTN network. Unlike traditional PBX systems, Hosted Telephone (VoIP) solutions are delivered without the expensive setup and hardware. Installation is quick and you can seamlessly integrate multiple locations and remote workers, to create a fully flexible telephony service that ensures your team can collaborate and communicate to the best of their ability.

Our Cloud solutions provide a virtual phone system hosted in the Cloud, full of the typical call management features, like call recording but can also enable employees to remain productive on the go and include many other features like call analytics and web-based management for more control and visibility over your technology and team’s performance.

ALL UC FEATURES INCLUDED:

Call control
Collaboration
Mobility
Call management
Voicemail
Messaging
Contacts
Web-based management
Call training
Integrations
Contact center
Analytics

If you would like more information on the solutions and services we offer, telephone us on (020) 8952 7111, or email us at info@ucomms.co.uk

Testimonials

What our customers say

We have always been a company that prides itself in delivering value for money helping organisations of all sizes. With our team of HR Consultants, we need to constantly stay available.

By outsourcing your HR we deliver professional services without the massive costs of having an in-house team and we practise what we preach by using uComms to help manage our telecoms estate.

Their support team are always on hand to help us and by consolidating our services to one provider this not only helped make us more productive but saved us money at the same time.

We have now recommended uComms to several of our clients and they feel exactly the same as we do, service above and beyond.

We have always been a company that prides itself in delivering value for money helping organisations of all sizes. With our team of HR Consultants, we need to constantly stay available.By outsourcing your HR we deliver professional services without the massive costs of having an in-house team and we practise what we preach by using uComms to help manage our telecoms estate.Their support team are always on hand to help us and by consolidating our services to one provider this not only helped make us more productive but saved us money at the same time.We have now recommended uComms to several of our clients and they feel exactly the same as we do, service above and beyond.

Human Resources

We are an electrical firm specialising in smart home installation & data cabling. We operate a fleet of vehicles with engineers on site helping our clients every day.

We use their tracking solution for our team of engineers to not only make sure that we know where our team are so we could manage clients expectations but also to ensure that the vehicles are not being driven around recklessly which in turn has helped keep our fuel bills down.

By switching to uComms we saved almost 60% on our spend, we have seen a big reduction in maintenance costs as we can now see through a traffic light system how our vans are being driven and speak to members of staff if they are speeding, braking or accelerating too aggressively.

We are an electrical firm specialising in smart home installation & data cabling. We operate a fleet of vehicles with engineers on site helping our clients every day.We use their tracking solution for our team of engineers to not only make sure that we know where our team are so we could manage clients expectations but also to ensure that the vehicles are not being driven around recklessly which in turn has helped keep our fuel bills down.By switching to uComms we saved almost 60% on our spend, we have seen a big reduction in maintenance costs as we can now see through a traffic light system how our vans are being driven and speak to members of staff if they are speeding, braking or accelerating too aggressively.

Home Installation & Data Cabling

We have been dealing with uComms for well over 3 years now, and have found that their core values around deep customer centricity resonate with ours. uComm’s ability to deliver high quality analytics and management reports help us better manage the infrastructure environments that we support with higher levels of responsiveness and efficiency.

We support Enterprises to adopt nextgen Digital infrastructure globally, delivering IT infrastructure services to its customers across multiple sectors with the promise of predictability, reliability and stability. As we continuously scale our operations in the UK supporting a lot of mission critical operations 24x7x365, it was essential that we have a network that supports our growth and expanse. uComm has been our key partner providing us with connectivity solutions and offering us the confidence that regardless of where our teams are located, uComm support them seamlessly. We have been dealing with uComms for well over 3 years now, and have found that their core values around deep customer centricity resonate with ours. uComm’s ability to deliver high quality analytics and management reports help us better manage the infrastructure environments that we support with higher levels of responsiveness and efficiency.

Information Technology

All staff devices are now monitored daily, not only can they see live usage but also set caps and alerts to manage overspend from calls to data. Because the portal is dynamic, uComms have implemented different levels of alerts and caps dependant on positions within the business. The 24/7 support line means that even on Christmas day our team have been available and ready to help manage problems and issues as they arise from lost phones to adding bolt ons or removing caps.

The outcome has resulted in savings of over 40% annually whilst increasing data allowance and all delivered with zero disruption to the existing set up.

We are a leading UK based charity, providing bespoke person centred social and health care solutions. After a bad experience with a previous supplier, uComms was awarded a contract after recommending a highly resilient solution using a cloud-based portal whilst keeping costs down. All staff devices are now monitored daily, not only can they see live usage but also set caps and alerts to manage overspend from calls to data. Because the portal is dynamic, uComms have implemented different levels of alerts and caps dependant on positions within the business. The 24/7 support line means that even on Christmas day our team have been available and ready to help manage problems and issues as they arise from lost phones to adding bolt ons or removing caps.The outcome has resulted in savings of over 40% annually whilst increasing data allowance and all delivered with zero disruption to the existing set up.